James Catley-Day at Candlelight care awards

Proudly Independent. Family Run. Trusted for Nearly Four Decades.

Since opening our doors in 1988, we’ve grown from a small local homecare provider into one of the South’s leading independent care organisations, supporting hundreds of people every week across Somerset, Dorset, Wiltshire and East Sussex.

Today, we’re proud to combine the reassurance of an established organisation with almost four decades of experience, strong governance, professional leadership and trusted partnerships, with the compassion, flexibility and personal approach that only an independent family business can provide.

That means our clients and their families benefit from the confidence that comes with choosing a provider trusted by Local Authorities, the NHS and healthcare professionals across four counties, whilst still receiving the warmth, continuity and individual attention that has defined Candlelight since day one.

Where We’re Going

Social care continues to evolve, and so must our vision of what the future of social care might look like.

As society, healthcare and the expectations of those we support have changed, so too has our understanding of how exceptional care is delivered. Today, our vision extends beyond the care we provide ourselves. It reflects the future we want to help create for the people we support, our communities and the wider health and social care sector.

Our Vision

“A future where people are proud to seek and receive the support they need, knowing it enables greater independence, dignity and opportunity; where health and social care work together as equal partners; where individuals and families make informed choices based on quality, trust and outcomes; and where strong partnerships and innovative technology create more time for meaningful human interaction.”

Although we’ve grown considerably over the years, the principles that shaped Candlelight in 1988 remain exactly the same today.
  • We still believe every person deserves to be treated as an individual.
  • That relationships matter more than routines.
  • That exceptional care starts with listening.
  • And that supporting someone to live independently in their own home is one of life’s greatest privileges.

Our Values

Our values aren’t simply words on a wall. They’re the principles that guide every decision we make, every relationship we build and every person we support.

Why You Can Trust Us

Choosing a care provider is one of the most important decisions you’ll ever make.
For nearly four decades, families have trusted Candlelight because we combine the reassurance of an established organisation with the compassion and flexibility of an independent family business.

When you choose Candlelight, you’re choosing a provider that is:

  • Nearly 40 years of trusted experience supporting local people to remain independent at home.
  • Proudly independent and family run, with decisions made locally and people always at the centre.
  • Trusted by Local Authorities, the NHS and healthcare professionals across four southern counties.
  • A preferred provider delivering services on behalf of Local Authorities and the NHS, while also supporting privately funded clients.
  • Committed to personalised care, recognising that every individual, every family and every journey is unique.
  • Focused on the future, continually investing in our people, embracing innovation and improving the way care is delivered.
  • Rooted in our communities, supporting local people, employing local teams and investing in the communities we proudly serve.

For us, homecare has never simply been about completing tasks. It’s about helping people continue living the life they want to live.

Whether that’s maintaining independence, rebuilding confidence after illness, supporting someone living with dementia, helping a young adult with a learning disability achieve their ambitions, or providing compassionate end-of-life care, our focus is always on the person behind the care plan.

Because it’s your home.
Your care.

Looking to the Future

We’re incredibly proud of what Candlelight has achieved over the last four decades. But we’re even more excited about what comes next.

As social care continues to evolve, we’ll continue investing in our people, strengthening partnerships, embracing innovation and helping more people live safely, independently and with dignity in the place they know best, their own home.

While the way care is delivered may continue to change, the reason we exist never will.

To improve lives through exceptional homecare.

We’d Love to Hear From You!

Whether you’re looking for care today, planning for the future or simply exploring your options, we’d be delighted to help.

Get in touch with our friendly team and discover how Candlelight could support you or someone you love.

Contact Us

Care in your area

We have branches across the south of England. Find out more about each one, view CQC reports and get contact information by clicking the locations listed in this section. If you need more information please contact us.

Contact us

Call us

01458 831201

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