Opening Hours
9.00am to 5.00pm Monday to Friday
If you need to contact us in an emergency outside these hours, call your nearest local branch for details of the Out of Hours number.
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About the branch
Our Live-in Care department is managed by Donna Crook, whose experience and dedication help ensure every client receives exceptional support from carefully matched care professionals. Working alongside our Head Office team in Glastonbury, Donna and her team are committed to delivering the highest standards of live-in care while supporting both our clients and care professionals every step of the way.
A personal, tailored approach
We understand that choosing live-in care is an important decision, which is why we take the time to match every client with a carefully selected Live-in Care Professional. Our tailored approach ensures each care package reflects the individual’s needs, preferences, routines, and lifestyle, providing consistent support while promoting independence, dignity, and wellbeing.
Flexible, compassionate support
Guided by Candlelight Care’s values of kindness, respect, and person-centred care, our Live-in Care team works closely with clients, families, and healthcare professionals to deliver flexible, compassionate support that offers reassurance and peace of mind. Whether someone requires companionship, help with everyday living, or more complex care, we are committed to enabling people to continue living safely and confidently at home.
Areas covered
Our Live-in Care service is available throughout England, enabling us to support clients wherever they call home. In areas served by our local Home Care branches, we can also provide seamless support from our domiciliary care teams, including cover for planned breaks, emergencies, or additional visits when required. This integrated approach offers added reassurance for both our clients and their families while ensuring continuity of care.
The Candlelight Live-in Care Team
Donna C.
Live In Care ManagerDonna oversees the day-to-day running of our Live-in Care department helping to ensure everything runs smoothly.
Abbey T.
Community Liaison OfficerAbbey oversees client reviews, assessments and facilitates meetings with families and other professionals where needed.
