Terms and Conditions
Last updated: 24 August 2026
These terms and conditions govern your use of www.candlelightcare.co.uk (the “Website”), operated by Candlelight Homecare Services Limited (“we”, “us”, “our”). By using the Website, you accept these terms in full. If you disagree with any part of these terms, please do not use the Website.
Who we are
Candlelight Homecare Services Limited
Candlelight Homecare Services Ltd , Baily’s West, Millstream Square, Glastonbury, BA6 9RR
Company number: 03583265
01458 831201
Using our website
You may browse and use this Website for lawful purposes only. You agree not to:
Use the Website in any way that breaches applicable local, national or international law
Attempt to gain unauthorised access to the Website, the server it’s hosted on, or any connected system
Introduce viruses, malware, or any other harmful material
Use automated systems (bots, scrapers, etc.) to access the Website without our permission
Use the Website in a way that could damage, disable, or impair it, or interfere with anyone else’s use of it
We reserve the right to restrict or block access to the Website for anyone who breaches these terms.
Intellectual property
Unless otherwise stated, we own the intellectual property rights for all content on this Website, including text, images, logos, graphics and design. This content is protected by copyright and other intellectual property laws.
You may view, download and print pages from the Website for your own personal, non-commercial use, provided you don’t modify the content and you keep any copyright and other proprietary notices intact.
You must not reproduce, republish, sell, or otherwise exploit any content from this Website for commercial purposes without our prior written permission.
Comments and user-generated content
If the Website allows visitors to leave comments or submit content, you’re responsible for what you post. By submitting content, you confirm that:
It’s your own original work, or you have the right to share it
It doesn’t contain anything unlawful, defamatory, offensive, or infringing on anyone else’s rights
We reserve the right to remove or edit any user-submitted content at our discretion, without notice.
Links to other websites
Our Website may contain links to third-party websites. These are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage arising from your use of them. Linking to a third-party website does not imply endorsement by us.
No professional advice
Content on this Website is provided for general information purposes only and does not constitute professional, medical, legal, or financial advice. You should seek independent advice before acting on anything you read here.
Availability and accuracy
We aim to keep the Website up and running smoothly, but we don’t guarantee that it will be available at all times or free from errors or interruptions. We may suspend, withdraw, or restrict access to all or part of the Website without notice, for example for maintenance.
We take reasonable care to ensure the information on the Website is accurate at the time of publishing, but we make no warranties or guarantees about its completeness, accuracy, or suitability for any particular purpose. Content may change without notice.
Limitation of liability
To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of, or inability to use, this Website, including but not limited to direct, indirect, incidental, or consequential loss.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
Changes to these terms
We may update these terms and conditions from time to time. Any changes will be posted on this page with an updated “last updated” date. Continued use of the Website after changes are posted means you accept the revised terms.
Governing law
These terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact us
If you have any questions about these terms and conditions, please get in touch:
Candlelight Homecare Services Limited
Candlelight Homecare Services Ltd , Baily’s West, Millstream Square, Glastonbury, BA6 9RR
01458 831201